Privacy

Homeworks Services Inc. (Homeworks) is committed to protecting the confidentiality and privacy of personal information held on customers and other individuals with whom Homeworks does business. This Policy reflects that commitment.

How Does Homeworks Use Personal Information?

In the course of carrying out its business, Homeworks holds personal information about its customers and other individuals. The way this information is used varies depending on the nature and sensitivity of the particular information. Recognizing that some of that information is personal, Homeworks is committed to collecting, using and disclosing such information only for the appropriate purposes for which it was gathered.

Collecting and Using Personal Information

Homeworks collects and uses personal information for the purposes reasonably required in order for it to carry on business, including the following:

• » To create and maintain an effective business relationship.
  Homeworks will collect basic information from its customers and other individuals with whom Homeworks carries on business to confirm identity and related contact information.
• » To further develop, enhance and market products and services.
  Homeworks may collect personal information regarding use of Homeworks services and products in order to understand how to improve them.
• » To understand customer needs and preferences.
  Homeworks keeps some personal information for the purpose of providing personalized service.
• » To meet legal and regulatory requirements.
  Homeworks may collect personal information from customers to support reporting of interest on security deposits for tax purposes. In this case Social Insurance Numbers are required.
• » To manage Homeworks' business and system planning. Homeworks analyzes customer usage of its services and products to better understand future customer requirements and assist in forecasting activities.

Disclosing Personal Information

Situations where Homeworks may be required to disclose personal information about its customers or other individuals with whom business is conducted are varied including: for the purpose of providing services to customers, to agent's of the individual, debt collection, research, public authorities or to financial institutions to obtain financing for that person etc.

Homeworks' Commitment to Personal Information Security

Homeworks carries out its commitment to personal information security in several ways including limiting the collection, use and disclosure of same to that reasonably required to carry on business, providing appropriate safeguards are in place to protect the personal information and upon request provide access to reasonable requests to review and update personal information and our Privacy Complaint procedure.

Your Options Regarding Personal Information

By your receipt of this Privacy Policy, Homeworks will assume, unless we hear from you otherwise, that you wish Homeworks to continue to collect, use and disclose your personal information in accordance with this Privacy Policy. Please note that you may withdraw or limit your consent to Homeworks' collection, use, or disclosure of your personal information at any time, subject to any legal or contractual restrictions. Homeworks will process and implement such requests within a reasonable amount of time. Note, however, that such requests may limit Homeworks' ability to provide you with the optimal level of service or any service. Homeworks will advise you if this is the case.

We do not provide personal information about our customers or other individuals to third parties for any reasons other than those described above, nor do we sell lists of this information.

Please note: this is a summary of our Privacy Policy and the full Privacy Policy is available upon request.

For privacy related requests, concerns and questions, please call 1-877-658-7878 or (604)697-5700 or send an e-mail to privacy@homeworks.ca